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Training is for Animals, Education is for People
I recently read this sentence by Alan Weiss, “Training is for Animals, Education is for People.” Wow. That hit me like a ton of bricks. Here’s why. Over the last thirty years or so in this industry,...
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Change: Does It Hurt Enough?
“It doesn’t hurt enough.” That was the punchline to one of Richard Greaves’ salient points from his Shirt Lab Ft. Worth presentation. This is in response to the question, “Why won’t you change?” Learn...
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What If Your Business Strategy Was Wrong?
What would you do if you suddenly discovered that your business strategy was wrong? Even worse, you don’t have a strategy at all? What is a business strategy anyway? Why should you care? It’s simple....
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How to Coach Employees for Better Outcomes
You have employees, right? How many are the epitome of perfection? Probably zero. Everyone can stand improvement in some way. Including both you and me. But, having conversations with employees can...
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Chopping Down the Decision Tree
How do you make decisions on what to improve? Sometimes in our lives or work, we get so backed up it is difficult to tell what to work on first. I’ve been there. Because everything needs improvement,...
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Bright Futures At Printing United Expo 2022
This past week I was one of the gazillion attendees at the Printing United Expo in Las Vegas. This marks the return of this event after a two-year COVID hiatus. A lot has changed, but a lot was the...
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Quit Using Phrases Like “We Ran Out of Time”
Starting today, I want you and everyone that works for you to quit using this phrase, “We ran out of time.” Mainly because this is a lie. It’s a lie because you didn’t run out of time; the problem...
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2023 Is Around the Corner
2023 is around the corner. Are you ready? For some, planning and goals have already started. For others, it still seems too distant to ponder. This article will have a few tips to get you thinking...
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Notes from Print Hustlers
Last weekend saw about 180 or so folks from the decorated apparel industry gather in Fort Worth, Texas, for the annual Print Hustlers conference. It was a fun and engaging event. Bruce Ackerman and...
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Designing a Loyalty Loop
Have you heard the term “Loyalty Loop” before? This is the cycle that a customer experiences with your business. There are many facets to this, but here are the top ones you should be concerned about:...
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